Please scroll through and read the following policy. If you are happy with these conditions then simply press the submit button at the end of them.
Our contact details
Name: Medilink
Address: Salts Healthcare Limited, Richard Street, Aston, Birmingham, B7 4AA
Phone Number: 0121 333 2000
E-mail: dataprotection@salts.co.uk
The data controller is Salts Healthcare Limited – a data controller determines how and why personal data can be processed.
The type of personal information we collect and why we collect it
We currently collect and process the following information via the Share your Story form so it can inspire others living with a stoma.
Please note – it is completely up to you as to how much of the below information you provide to us via the Share Your Story form.
- Name: For us to be able to identify you.
- Email address and Telephone: To contact you regarding your story.
- Your Age: To ensure you are over 18 years of age and to make your piece more relatable amongst our target audience when we share this on our platforms.
- Social Media Handles (Instagram, Facebook, Twitter, YouTube): If you would like to be tagged in posts, and to re-share on social media platforms any content we post about you.
- In depth information about your stoma and/or continence condition including: your stoma type, reason for stoma surgery and your experience, the stoma products you use and information about living with a stoma and/or continence condition.
- Any images you voluntarily upload onto the form in regards to your stoma experience. Please note you must have obtained consent if any image you share contains other individuals.
How we get your personal information
All of the personal information we process via the Share your Story form is provided to us directly by you.
We will share this information with
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:
Consent
The following will only be processed if you explicitly consent to it:
- For your story to be shared on our Medilink social media channels.
If you have provided us with your social media handles, we will use these to share your story on our Social Media channels if you explicitly consent to this processing.
- For your story to be turned into a blog post on the Medilink website and shared across our social media platforms.
- You will be contacted to review anything we post as a blog on the Medilink website and across our social media platforms if you explicitly consent to this processing.
- If you would like to receive the latest news and updates from Salts Healthcare.
- If you would like to receive the latest new and updates from Medilink.
- If you are happy for us to keep your information on our database in order to supply requested product samples and further information.
You have the right to withdraw consent to any processing highlighted above which you have previously given consent to at any time.
It is important to note if you consent to have your story shared on our social media channels, anyone who accesses our platforms may also potentially have access to your social media account even after withdrawing your consent if your profile is public.
How we store your personal information
We have put in place measures to protect the security of your information.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we only give access to your personal information to those employees who require it.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
How long we will hold your personal data for
We will hold your personal data for this processing for a maximum length of 2 months.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at dataprotection@salts.co.uk or Data Protection Officers, Salts Healthcare Limited, Richard Street, Aston, Birmingham, B7 4AA if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at dataprotection@salts.co.uk or Data Protection Officers, Salts Healthcare Limited, Richard Street, Aston, Birmingham, B7 4AA if you wish to make a request.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk
0800 626388
enquiries@saltsmedilink.co.uk